I've said it for years: you cannot achieve a goal you haven't defined. And yet, most businesses I encounter — especially in financial services and B2B — are trying to grow without a clear marketing strategy. They're running tactics. Posting on LinkedIn. Sending emails. Maybe running ads. But tactics without strategy is just expensive noise.
A marketing strategy isn't a document you create once and file away. It's a living framework that brings clarity to your decisions, alignment to your team, and momentum to your growth. That's how I think about it — and it's how I build it for my clients.
Here's what goes into one, and why each element matters.
A marketing strategy is the articulation of who you're trying to reach, what you want them to believe, and how you'll get in front of them — consistently and intentionally.
It is not:
Those things are outputs of a strategy. Without the strategy underneath them, they're disconnected activity.
You cannot market to everyone. The more precisely you define your ideal customer, the more effective every dollar and hour you spend becomes.
A strong target market definition goes beyond basic demographics. It includes:
In my experience working with financial services and fintech companies, the most common mistake is defining the target market too broadly. "B2B companies with 50–500 employees" is not a target market. It's a filter. Your target market is the specific type of decision-maker inside that filter who has the problem you solve and the authority to act on it.
Put simply: a target market is a defined group of customers most likely to buy your product or service, identified by demographic, psychographic, and behavioral characteristics. The narrower and more specific that definition, the more effective your marketing becomes.
Positioning is how you are perceived in the market relative to your alternatives — and it's one of the highest-leverage decisions you'll make.
Strong positioning answers three questions:
Most companies stop at the first two. The third is where trust is built. In financial services especially, credibility isn't assumed — it has to be earned through specificity.
Your positioning should be tight enough that your ideal client immediately recognizes themselves in it, and your non-ideal client self-selects out. If your messaging resonates with everyone, it's not positioned.
Brand positioning, at its core, is how a company defines its place in the market relative to competitors — communicating who it serves, what value it delivers, and why it's the credible choice. Everything else in your marketing flows from getting that right.
The marketing mix is a useful framework for making sure you're thinking about all the levers available to you. The classic version covers four areas:
For service businesses and B2B companies, I often add a fifth: People — because in high-trust categories like financial services, the relationship is the product. Who's delivering the work, what's their expertise, and how do they show up matter as much as the service itself.
Getting the marketing mix right means making deliberate choices about each element — and making sure they're consistent with each other. A premium-positioned service shouldn't be priced like a commodity. A relationship-driven firm shouldn't be leading with volume-oriented advertising.
Channels are where the strategy meets execution. The right channels depend on where your target audience actually spends attention — not where you're most comfortable or where you see competitors.
Questions I ask when evaluating channels for a client:
That last question is the one most people skip. Consistency beats volume. One channel executed well and sustained over time will outperform five channels done inconsistently every time.
For B2B companies targeting senior decision-makers, LinkedIn organic, strategic partnerships, and referral networks tend to be highest-ROI. For financial services firms with compliance constraints, thought leadership content — articles, speaking, podcast appearances — often builds more trust than paid advertising.
The right channels are the ones your target audience already uses to research decisions, that you can execute consistently, and that match the trust-building process your product or service requires.
Marketing budget is where strategy gets real. It forces prioritization.
A few things I've learned from nearly two decades of B2B marketing work:
The most effective approach: define your goals, identify what it would actually take to achieve them, and then have an honest conversation about whether the available resources match the ambition.
Strategy without measurement is just a hypothesis. You need to know whether it's working — and be willing to act on what you learn.
The metrics that matter depend on your goals, but every marketing strategy should track at minimum:
I also pay attention to qualitative signals — the quality of inbound inquiries, whether ideal clients are using your language back to you, whether people are saying "I've been following your work." These are leading indicators that positioning is landing before the pipeline numbers show it.
Review your strategy quarterly, not annually. Markets shift. Budgets change. What's working in Q1 may not be the highest-leverage move in Q3.
The metrics that belong in every marketing strategy: pipeline contribution, conversion rates, audience growth, and cost per acquisition — tracked on a regular cadence and used to adjust strategy, not just report on it.
A marketing strategy isn't a luxury for businesses that have "figured everything out." It's how you figure it out — systematically, deliberately, and with a clear view of what success looks like.
If you're running marketing activity without a strategy underneath it, you're not growing. You're just spending.
Clarity comes first. Then alignment. Then momentum.
If you're ready to build a strategy that actually connects to business outcomes, let's talk.
Katie Godbout is a fractional CMO with nearly 20 years of B2B marketing experience, specializing in financial services, fintech, and SaaS. She works with growth-stage companies as a strategic marketing partner.